Head of People

Digitail is an all-in-one, cloud-based practice management software that allows you to run your entire veterinary practice with one single tool. They are replacing the need for multiple, disconnected tools. Digitail simplifies the entire patient journey, making it faster, easier, and more modern. By cutting down on time-consuming tasks like phone calls, paperwork, and follow-ups, they help you run a thriving practice with ease!

Equipped with an AI-powered virtual assistant, Digitail automates routine administrative tasks, cuts down staff’s workload, and lets them focus on what they do best — providing exceptional care. Their philosophy? A single source of truth, one seamless system.

Digitail helps teams work smarter, see up to 2× more patients per day, and finally get home on time. With a fleet of 15+ AI Agents, 30+ integrations, and a connected Pet Parent App, Digitail saves clinics 50+ hours a month in administrative work.

Highlights:

• Founded in 2018 by Sebastian Gabor & Ruxandra Pui.

• Trusted by 1000+ practices,

• 3M pet parents,

• 4000+ veterinarians, 10+ universities & shelters in 40 countries.

• Their AI-powered veterinary assistant automates SOAP notes, patient summaries, treatment planning, patient intake, etc.

• Funding: $37M (USD) from top VCs like Five Elms Capital, Atomico, Partech, Byfounders, Gradient, The Nordic Web Ventures, and others.

• Just raised their Series B: $23M (USD) - Nov 2025.

• Featured In: TechCrunch, PR Newsire, TechRound & others.

• Core Values:

• Customer Super Passion, Caring About Each Other, Ownership, Higher Purpose, Growth Mindset.

• In the past 12 months, Digitail has more than doubled its customer base.

About the Role:

We’re looking for a Head of People to lead the next chapter of their growth story. This is a critical and highly visible role — part builder, part strategist, and all-around culture champion.

• People Strategy: Design and execute a scalable people roadmap aligned with Digitail’s growth (2.5–3x headcount increase over two years).

• Talent Partnering: Work closely with leaders across Product, Engineering, Revenue, and Finance on hiring strategies, org design, and capacity planning.

• Culture & Engagement: Build connection across global hubs — fostering collaboration, inclusivity, and a high-performance mindset.

• Performance & Growth: Recalibrate and relaunch our performance framework to support new leadership, clear career paths, and ongoing feedback.

• Learning & Development: Establish L&D programs that supercharge individual and team growth.

• Operational Excellence: Improve systems and data integrity across HR tools, performance, and engagement metrics.

• Leadership Enablement: Partner with the CEO and leadership team to enhance decision-making, alignment, and communication.

• Future Focus: They have ambitious growth goals, aiming to expand from 70 people today to 110 by the end of next year and 150+ within two years.

About You:

You’re a hands-on People leader who thrives in growth-stage environments — someone who’s built and scaled high-performing teams while staying close to the work. You bring the strategic vision of a VP and the operational instinct of a builder.

• Must be located in London, UK.

• You’ve helped a company grow from roughly 100 people upward and are ready to do it again.

• Proven experience leading People & Culture in fast-scaling SaaS or tech companies.

• A track record of building teams and infrastructure through growth (100–200+ employees).

• Strong business acumen and a deep understanding of how People strategy fuels company performance.

• Experience working with global, cross-cultural teams (ideally across Europe or emerging markets).

• A practical, data-informed approach to decision-making — you care about ROI as much as engagement.

• Curiosity, humility, and a genuine passion for building environments where people do their best work.

• Proven experience designing programs, processes, and systems that scale.

• You’re energized by solving complex people challenges, shaping culture across global teams, and partnering directly with executives to drive business impact.

The Extras that Matter

• What they’re building matters -it impacts the lives of real people and pets 🐶.

• Build and scale a People function from the ground up — your blueprint, your team.

• Employee Share Options- their employees share a key role in shaping the company’s future.

• $1000 yearly budget for learning and growth opportunities.

• Competitive compensation & equity - designed to provide you with financial security