Head of Growth Marketing

Mosaic AI is the enterprise AI platform purpose-built for B2B technical support. Founded in Tel Aviv and Toronto by Alon Talmor—an AI PhD, second-time founder, and former Chief Data Scientist at Salesforce Data.com following the acquisition of his first company by Salesforce—the business launched as Ask-AI before rebranding to Mosaic AI in January 2026 to reflect its evolution into a comprehensive AI platform for Support, Customer Success, and Go-to-Market teams.

Unlike traditional support AI, which was largely designed for simple B2C interactions, Mosaic AI tackles the complexity of enterprise B2B support, where every case depends on factors like product configuration, version history, customer context, previous escalations, and engineering knowledge. Its proprietary Customer Context Model brings together data from Zendesk, Salesforce, Jira, Confluence, Slack, and more than 100 other systems to power a suite of agentic AI products across the entire support lifecycle—including Assist, Self-Service, Intelligence, and Knowledge—with no data migration required and deployments completed in weeks.

Today, Mosaic AI helps leading enterprises resolve technical issues faster, automate repetitive work, and surface insights from every customer interaction. By combining AI-powered assistance, intelligent self-service, knowledge management, and workflow automation, the platform enables support organizations to improve customer outcomes, increase team productivity, and reduce operational costs at scale.

Highlights:

• HQ in Toronto with a Tel Aviv office; 55 employees across 6 countries, growing 28% YoY

• Founder/CEO Alon Talmor — AI PhD, exited his first company to Salesforce

• $20M raised to date; revenue and ACV tripled over the past year

• Customers include Rapid7, Kaseya, monday.com, PrismHR, AssetWorks, Conductor and Point of Rental

• Executive team includes CMO Nick Stein (4X scaleup CMO: Top Hat, PocketHealth, Maple) and SVP Revenue Josh Solomon

• SOC 2 Type II, ISO 27001, GDPR and HIPAA certified; all models self-hosted, zero third-party AI API calls

• System Agnostic Integration: Connects with over 100+ enterprise tools like Slack, Salesforce, Jira, and Google Drive.

About the Role:

Mosaic has product-market fit, enterprise logos, and a platform that lands in weeks instead of quarters. What it needs now is a demand engine that matches the ambition — one built for enterprise, multi-threaded buying committees and six-figure deals, not volume lead capture.

You'll inherit a strong foundation—not a blank slate. Mosaic has invested heavily in its brand, positioning, website, marketing infrastructure, and outbound engine. The opportunity now is to build a repeatable inbound demand engine that complements Sales, identify the channels that scale, and create a marketing function that becomes a competitive advantage as the business grows.

You'll own demand generation end to end: pipeline strategy, paid, ABM, lifecycle, SEO/AEO, events and webinars, and the marketing systems underneath it all. You'll set the pipeline number with Sales, own it publicly, and be measured on qualified pipeline and pipeline-to-close — not MQLs. You'll also build the team around you as budget and results allow.

Demand Strategy & Pipeline Ownership

• Own the demand generation strategy and the pipeline number that comes with it

• Build the plan across paid, ABM, lifecycle, organic, events and partner channels

• Model and forecast pipeline on a standardized cadence Sales can plan against

• Develop segmentation strategies across industries, buyer personas, and target accounts to maximize pipeline efficiency.

• Allocate and defend budget against measurable return

Campaign Execution & Channels

• Design and launch integrated, multi-channel campaigns targeting enterprise support and CX leaders

• Build ABM programs for priority accounts, coordinated with Sales outbound

• Own SEO and AEO strategy as buyer discovery shifts to AI search

• Own field marketing, executive events, webinars, partner marketing, and community programs that generate enterprise pipeline.

• Test relentlessly and kill what doesn't produce

Marketing Systems & Measurement

• Own marketing attribution and reporting, demonstrating the ROI of every marketing investment.

• Build forecasting and dashboards that connect marketing activity directly to revenue outcomes.

• Own the marketing tech stack — HubSpot, Salesforce, attribution, enrichment, intent

• Build lifecycle marketing across acquisition, activation, expansion, and customer advocacy.

• Use AI agents and workflows to run a lean function at greater output

Cross-Functional & Team Leadership

• Partner with Sales and RevOps on lead flow, SLAs, and pipeline quality

• Act as a trusted partner to Sales leadership, aligning on pipeline targets, account strategy, forecasting, and go-to-market execution.

• Work with Product Marketing to turn positioning into campaigns that convert

• Recruit, develop, and retain high-performing marketers while creating an empowered, accountable team culture.

• Bring a clear point of view to the exec table on where growth comes from next

About You:

• 8–10+ years of experience in demand generation or growth marketing, with time spent leading the function.

• You've built and scaled a demand engine at a B2B SaaS company, ideally from Series A/B through growth stage.

• You've owned pipeline as a number and have been accountable for it alongside a Sales leadership team.

• You have experience marketing to enterprise buyers with long sales cycles, multi-threaded buying committees, and six-figure ACVs.

• Deep hands-on expertise with HubSpot (or Marketo), Salesforce, attribution, reporting, and marketing operations.

• Proven success building ABM and paid media programs against a defined ICP account list.

• Strong commercial instincts—you think in pipeline, CAC, conversion, payback, and revenue, not impressions or MQLs.

• You're energized by difficult growth problems and thrive on experimentation, testing assumptions, and discovering repeatable growth levers where others haven't yet succeeded.

• You're deeply curious about products and customers. You invest the time to understand complex technical products and translate them into compelling stories that resonate with enterprise buyers.

• Exceptional executive communication skills with the ability to influence senior stakeholders through data, storytelling, and clear business outcomes.

• You're highly proactive and entrepreneurial—you create momentum, identify opportunities, and don't wait to be told what to do.

• You're comfortable being a player-coach: setting the strategy one day and rolling up your sleeves to launch campaigns the next.

• You thrive in fast-moving environments, balancing multiple priorities while building a culture of experimentation—rapidly testing, measuring, scaling what works, and quickly abandoning what doesn't.

Bonus:

• Experience marketing AI, developer, or technical infrastructure products.

• You've leveraged AI agents, workflows, and automation to multiply your impact and build scalable marketing systems—not simply use AI as another productivity tool.

• Experience marketing against large incumbents such as Salesforce, Zendesk, or ServiceNow.

The Extras that Matter:

This is a company that just tripled revenue, launched a new platform, and is going directly after Salesforce. The upside is real and the ownership is unusually broad for a team this size.

• Competitive base plus variable tied to pipeline performance

• Meaningful equity in a Series A company with enterprise traction

• Hybrid working out of Toronto HQ, with a global team across 6 countries

• Direct line to the CEO and exec team — decisions get made in days, not quarters

• A marketing org led by a CMO who has built and scaled this function four times