Director of Sales Operations

Our client is an established, globally operating enterprise technology company. They partner with large organizations to support critical business functions through scalable, data-driven solutions. The business continues to invest in innovation and expansion across key markets.

About the Role:

We’re hiring a Director of Sales Operations to define how a large, complex sales organization operates, scales, and delivers predictable growth. This is a transformation role — not a maintenance one. Today, Sales Ops is heavily focused on reporting and reactive support. This role will rebuild the function into a true strategic partner to the business, establishing the operating model, processes, and systems that enable performance at scale.

• GTM Operating Model & Planning

  • Translate company strategy into a clear, executable operating model

  • Lead territory planning, capacity modeling, and annual planning cycles

  • Define governance, decision frameworks, and success metrics

• Pipeline & Forecasting

  • Own forecasting methodology, pipeline discipline, and reporting cadence

  • Improve forecast accuracy, visibility, and accountability across the org

  • Establish deal review frameworks and operating rhythms

• Performance & Insights

  • Deliver executive-level insights on pipeline health, productivity, and revenue trends

  • Build KPI frameworks and dashboards that drive decision-making

  • Support monthly and quarterly business reviews

• Transformation & Execution

  • Lead cross-functional initiatives that improve sales effectiveness

  • Drive change management and adoption of new operating practices

  • Introduce automation and AI-driven improvements where applicable

• Leadership

  • Lead and develop a team of Sales Ops professionals

  • Act as a trusted partner to the SVP of Revenue Operations & Chief Revenue Officer

About You:

• 10+ years in Sales Operations, RevOps, Business Operations, or Strategy

• Experience building or transforming Sales Ops functions (not just running one)

• Strong track record improving:

  • forecasting accuracy

  • pipeline visibility

  • sales productivity

• Deep experience in SaaS or complex GTM environments

• Strong systems knowledge (e.g. Salesforce, Gong, Tableau)

• Ability to translate technical processes into business impact

• Experience working cross-functionally with Sales, Finance, and Product/Tech

The Extras that Matter:

• Competitive base salary and bonus

• Retirement savings program with employer contribution

• Comprehensive health, dental, and vision coverage

• Flexible/remote work model

• Inclusive, collaborative, and growth-oriented culture