Director of Ecommerce

Our client is an established consumer services company with a strong brand presence and a loyal customer base. They operate at scale across multiple markets and have built their reputation on delivering exceptional, people-first customer experiences.

They're now making significant investments in their digital ecosystem — modernizing how they acquire customers, drive revenue, and deliver seamless experiences online. The transformation is active and funded. They need experienced leadership to execute.

Highlights

• Established brand with a multi-market presence.

• Strong customer loyalty and a track record of operational excellence.

• Active, funded digital transformation — eCommerce, customer journey, and acquisition.

• High-visibility fractional mandate reporting directly to senior leadership.

• Approximately 3–4 months, with potential to extend.

About the Role:

This is a fractional Director of eCommerce engagement (approximately 3–4 months) brought in to provide strategic leadership during a critical phase of digital evolution. Reporting directly to senior leadership, you'll own outcomes from day one.

This isn't a discovery role. You'll assess quickly, set priorities, and drive measurable commercial impact. The mandate sits at the intersection of marketing, customer experience, analytics, and technology — with full accountability for digital channel performance, conversion, and revenue growth.

About You:

• 7+ years in eCommerce, digital marketing, or digital product leadership — with direct ownership of commercial outcomes

• Deep experience optimizing customer journeys, conversion funnels, and digital acquisition

• Strong analytical mindset — you make decisions with data and build the case for investment

• Proven ability to lead cross-functional teams and drive alignment without direct authority

• Comfortable in fast-moving environments where priorities shift and speed matters

• Fractional or consulting-ready — you ramp fast, focus on impact, and don't need a long runway

• Strong commercial acumen with the ability to connect digital initiatives to customer outcomes and business performance

Compensation:

• Salary ranging from $150-$180k+ annually, depending on experience

Please note:

This search is confidential. Client details including location and hybrid details will be shared with shortlisted candidates directly.