Hedge Fund Jr. Desktop Support Admin

Break into finance or stop being one of 50 names on an IT team.  Here, you’ll work side by side with a veteran who runs trader and market data support, and learn the systems most IT people never get near.

This is a stable 150+ employee investment firm with a three-decade track record. It’s small enough that IT is visible and big enough that the work is serious. You’ll join a lean infrastructure team supporting the people who run the firm’s money.

What your days look like

• Handle walk-ups, tickets, and remote support across Windows, Microsoft 365, Teams, and Outlook

• Learn the trading floor’s tech by working alongside the senior engineer who supports market data and trader systems, starting with building and maintaining Bloomberg terminals and growing from there

• Manage accounts and access in Active Directory: new hires, departures, permissions, MFA

• Become he person traders and PMs call when something breaks, and the reason it gets fixed fast

• Keep every machine patched and secure with Quest KACE

• Deploy workstations, run desk and office moves, and keep the hardware fleet in shape

• Support developer and quant tools, plus the AI tools the firm is rolling out

• Help run backup and recovery, including the restores auditors check every quarter

Why people take this seat

• Visibility. You work in the same room as traders, quants, and executives. Your work gets noticed.

• A mentor who knows the industry. You’ll work next to a seasoned NYC engineer who handles market data and trader tech support, and you’ll learn Bloomberg, trading-floor systems, and how traders actually work. Those skills are in demand across finance.

• Breadth. In a small shop, you’ll touch identity, endpoints, trading systems, remote access, and recovery, instead of one narrow slice of a big queue.

• A way into finance. Learn how a regulated, audited firm handles access, patching, and recovery, plus industry-specific tools like Bloomberg that travel with you to your next role.

• A path up. The firm’s CFO started as a fund accountant, and its CTO started as a data analyst. People who step up get promoted.

• Real trust. You’ll handle sensitive information and be given the room to own things early.

You’re a fit if you:

• Have 1-3 years in desktop support, help desk, or IT ops. Strong internships and hands-on projects count too.

• Have worked in Active Directory (users, groups, permissions, password resets)

• Know Windows 10/11, Microsoft 365, Teams, and Outlook well

• Have touched a patching or endpoint tool like KACE, SCCM, or Intune

• Are comfortable with RDP, VPN, and troubleshooting remotely

• Can use PowerShell for basics and want to get better at it

• Genuinely like helping people, and you stay calm and professional when someone’s trade is waiting on you

• Can be trusted with confidential information

• Don’t wait to be told what to do next

Nice to have, not required

• Bloomberg terminal or financial services experience

• A regulated or audited environment

• An IT certification

The practical stuff

• On-site in NYC. Not remote or hybrid.

• Occasional after-hours work for patching windows and restores

• You’ll move equipment and work in server rooms and wiring closets

• A couple of days a month, you may hop on Metro-North to the Connecticut office

Who thrives here

If you want to be somewhere you can run with things and make an impact, this is it. It stretches you, and the people who go after it get a lot back.

Tools you’ll work with
Active Directory, Windows 10/11, Microsoft 365, Teams, Outlook, Quest KACE, PowerShell, RDP/VPN, Bloomberg, SSMS, Visual Studio/VS Code