Sales Director

About the Company

Our client is a full-service e-commerce agency that runs Amazon and Walmart programs, along with Meta, Google, and TikTok, for around 250 partner brands. The agency is remote-first, based in Austin and holds a 99.2% client retention rate, which helped land it on the Inc. 500.

Role Overview

This is a remote (US) Director of Sales role, reporting directly to the CEO. This person will own the sales and analytics function, build a pipeline that doesn't depend on inbound, and drive revenue growth. It's a hands-on leadership seat: building and sustaining the pipeline, owning the revenue number, and running a small team of two account executives, an analyst, and an SDR. This person will also work with the service teams so what gets sold lines up with what gets delivered, and will help shape partnerships and new offerings as the business grows.

Responsibilities

- Pipeline ownership: Build and sustain a pipeline of business that hits top-line revenue targets, with outbound and partnerships as engines rather than waiting on inbound.

- Revenue accountability: Own the new-business number, forecast it accurately, and hold the team to clear KPIs.

- Process and win rate: Tighten qualification, sales process, and follow-up to raise close rate, ACV, and lifetime value.

- Team leadership: Hire, coach, and upgrade the AEs and SDR, and give the team the direction and mentorship to perform.

- Executive reporting: Give the executive team clear, honest reporting on sales performance, pipeline health, and what's changing.

- Cross-team alignment: Work closely with the service teams so what is sold matches what can be delivered and retained.

- Partnerships and BD: Design and run strategic partnership and business development plays, and grow relationships with key partners.

- Market and offering: Track market trends and competitors, and push on new and improved offerings that help the agency win.

Who They're Looking For

- A proven sales leader in a high-growth environment, ideally in an agency, professional services, e-commerce, Amazon, or performance marketing business.

- Has owned a meaningful new-business number and hit it without leaning on a founder to close.

- Strong command of pipeline management, forecasting, qualification, and sales process.

- Experienced building outbound and pipeline generation, not just managing inbound leads.

- Experienced hiring, coaching, and developing account executives and SDRs.

- Metrics-driven and operationally disciplined, with sharp analytical and problem-solving skills.

- Credible with Amazon and Walmart marketplace topics, able to talk strategy with brand owners from day one.

- A strong communicator who is comfortable with executives, clients, and a small team.